By placing an order on www.mueblesenlinea.es you agree to the terms and conditions set out below.
Terms and Conditions
1. Order
All orders for Goods are deemed to be an offer by the Buyer to purchase Goods pursuant to these Terms and Conditions and are subject to acceptance by the Supplier. The Supplier may choose not to accept an order for any reason whatsoever.
2. Price and payment
The price of the Goods is inclusive of IVA as displayed on the website and as the Buyer has finalized their choice of made to order goods. The total price, including IVA, will be displayed and confirmed upon checkout before the order is finalized.
Payment of the price plus any applicable IVA charges must be made in full before order is processed.
Once the Supplier receives the order the Supplier will e-mail confirmation of the order (including details of the Goods ordered and the price)
The total price you pay for the goods will be shown at the checkout. The Supplier is entitled to adjust the advertised price to take account of any increase in our supplier’s prices, the imposition of any new taxes or duties, typographical error, or error in pricing information from suppliers. Should The Supplier have cause to adjust the price you will be notified.
In the event a product is listed at an incorrect price due to the above (see clause 3.3) the Supplier shall have the right to refuse or cancel any order submitted at the incorrect price whether or not the order has been confirmed. If your payment has already been processed and we subsequently cancel your order, we will immediately issue a refund for the full value of the amount processed.
If we cancel your order, we will immediately issue a refund for the full value of the amount processed.
or payment is taken at the time of ordering, regardless of the specified lead time indicated.
or voucher codes cannot be refunded.
or only one voucher code can be used per transaction.
o It should be noted that any additional charges incurred by the customer transferring or receiving money from the supplier must expect to be paid for and not fall under the responsibility of the supplier.
3. Supplier Rights
or the supplier reserves the right to remove any merchandise from the website without prior notice without any liability.
or the supplier reserves the right to refuse any order without liability.
or unless specifically displayed on the website, prices are not guaranteed for a period of time. The supplier reserves the right to update the prices displayed and will use its best efforts to ensure that the prices are correct at the time the buyer places an order.
or when payment is overdue (not clarified for any reason or not made on time), the supplier shall immediately cease or suspend production of any goods until the supplier receives full payment.
4. Delivery
We now offer direct delivery from mainland Spain for selected products to offer competitive delivery prices, Other items will be delivered from our warehouse (at a higher delivery price) But you can contact us directly for details without obligation. Customers who buy online can contact us for accurate prices for their destination. º Delivery can be from a number of shipping companies that we use, depending on the size and weight of the item, we reserve the right to choose the shipping company we use, DHL, Seur, Correos, Envialia and even private transport companies.
However, the Buyer should be aware that all risk and ownership of all goods passes to the Buyer at the time of delivery of the goods when they arrive at the buyer’s address. The Buyer shall be responsible for the Goods and liable for any additional costs related to the Goods, including transit, import duties, local taxes, and insurance costs. (For international deliveries) Where the Buyer arranges the collection and subsequent delivery of the Goods with a third-party carrier, the Buyer will enter into a contract directly with the third-party carrier.
o Where the Buyer arranges for the collection and onward delivery of the Goods with a third party carrier, then the delivery time for such Goods thereafter will vary and is at the Buyer’s own risk. A non-EU Buyer is responsible for paying any VAT or VAT or customs charges upon importation into the Buyer’s destination country. o The Supplier will use reasonable efforts to meet the agreed dates for delivery of the Goods to the Delivery Address and any agreed dates for collection by the Buyer or a third party carrier, but time will not be of the essence. The Supplier shall never be liable for any loss, cost, damage or expense incurred by the Buyer or any third party arising directly or indirectly from any failure to meet any delivery or collection date. The status of your delivery will be updated on the order tracking page. To prevent our autoresponder messages from being filtered as spam, we will not send notifications with the latest updates.
Title to the Goods will only pass to the Buyer upon payment of the full price and delivery of the Goods to the Delivery Address. Risk in any Merchandise passes to the Buyer upon delivery of such Merchandise to the Delivery Address. • It is the Buyer’s responsibility to examine the packaging and Products very carefully for any damage, immediately after collection. If there is any damage, for example, the packaging shows signs of being torn or crushed
The packaging shows signs of being torn or crushed, the buyer must notify the supplier via contacting us on the day they pick up the goods or receive them from the third party company. Also, where the buyer is signing to pick up a package that appears damaged in any way, then the buyer must sign and write “Picked Up Damaged.” It is also the buyer’s responsibility to examine whether the buyer has received the correct goods immediately upon collection. The supplier cannot be held liable for damage caused as a buyer removes the packaging, for example, if the buyer uses a knife to remove the packaging and the goods are torn. Or in the case of unexpectedly high volume sales due to a campaign, delivery can be extended with an additional two to four weeks. The supplier is not responsible for delays due to strikes or supplier inconvenience if the product does not arrive within our estimated timeframe.
Defective Merchandise
• It is every buyer’s duty to fully inspect Goods
• When a buyer is aware that the packaging is damaged, then they should notify the supplier
• When a buyer is aware of the damage or defect after packaging has been opened, or the goods are defective, then the buyer must contact us within 7 days from the date of collection by the buyer. If the Buyer fails to do so, then the Buyer will be deemed to have accepted the goods.
• Where the goods are defective or have been damaged, while the risk and liability for the goods lies with the suppliers and the buyer wishes to make a claim for defect or damage, then:
• The buyer must keep the original packaging. We ask that it be kept in good condition. Without the original packaging, the supplier may not be able to deal with the buyer’s claim.
• The buyer must provide the requested information and images to enable the supplier to address the buyer’s claim. The buyer will get full instructions by contacting us.
• In the event of a failure of the supplier, in view of the goods sold, a claim will normally be dealt with as soon as the supplier is able. A claim will be compensated at the discretion of the provider. We reserve the right to offer compensation. Compensation is normally paid within 28 days of the supplier’s confirmation date.
6. Liability and Use of Goods/Products
• The buyer agrees to be solely responsible for the use of any goods supplied and that they will use the goods lawfully and only for the purpose that such goods are designed to be used and at all times in accordance with the applicable manufacturer’s instructions, advice, suggestion, guidance and information. This includes ensuring that the buyer reads all information and guidance provided by the manufacturer, takes all necessary precautions and/or testing prior to use, and fully understands what the goods contain.
• In addition, the buyer agrees that it will not misuse the goods supplied and will abide by the laws applicable to the goods being supplied.
• With all products, it is the buyer’s responsibility to ensure that the goods are suitable for the buyer’s own use.
• The purchaser specifically agrees that the effectiveness of any product will also depend on correct and effective use, storage, inspection, and periodic routine maintenance.
• The Buyer expressly agrees that the Supplier has no liability and further that the Buyer will indemnify the Supplier for any loss or expense incurred whatsoever.
• Where the Buyer has provided specifications and/or measurements then their accuracy is the sole responsibility of the Buyer and the Buyer shall be solely responsible for any costs and/or expenses incurred for any inaccuracies or problems arising as a result of any of the specifications and/or measurements.
7. Limitation of Liability
• Nothing in these Terms and Conditions shall exclude or limit the supplier’s liability for death or personal injury arising from the negligence of the supplier or its employees or agents or for any liability which cannot be limited or excluded by law.
• The supplier shall never be liable for any indirect, incidental or consequential loss or damage.
• Other than those implied by the law in which the buyer deals as a consumer, in the event that the supplier breaches any of these terms and conditions, the buyer’s remedies are limited to damages which under no circumstances will exceed the price of the goods.
8. Conformity of goods
• Reasonable variations in color or dimensions are not considered a defect. We cannot accept any responsibility for any variation in colour caused by your browser or computer system software.
• We use high quality materials. Some of them have a natural character, which cannot be considered as a defect. This includes variations in shadow, texture, color, or grain.
9. Waiver
• Nothing in these terms and conditions and no express or implied waiver by the provider in the enforcement of any of its rights under this contract shall be construed without prejudice to your right to do so in the future.
10. Force Majeure
• The Supplier shall not be liable for any delay or failure to perform any of its obligations, if the delay or failure results from events or circumstances beyond its reasonable control, including, but not limited to, acts of God, accidents, wars, fires, strikes, lockouts, including any communications failure.
11. Information About Our Product Labels
The number on the label represents the estimated number of days for the product to arrive at our warehouse, upon payment.
Please contact us for any other information you may need.
